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Agent-oriented model of behavior of a technical specialist in an artificially created environment of the technical operation system of a foreign customer

S.V. Veretekhina

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Abstract.The article deals with an urgent problem related to the organization of a technical operation system (TOS). The restoration of the product’s operability is carried out by technical specialists in a foreign country. Agent-oriented modeling (AOM) allows you to determine the behavior of a specialist for the upcoming planning period with limits and restrictions. The terms and definitions used in the development of AOM are introduced. The artificially created environment of the technical operation system is described by the theory of sets, rules for sets are introduced. The agent behavior function is a subset of the set of all behaviors. The probability of the n-agent choosing a scenario to restore the product’s operability, depending on the malfunction variant, is considered. The law of cost allocation is applied, related to the functions of restoring the operability of the product. The cost of work and the costs of overstating/understating the plan are determined. An example of calculating a financial indicator (profit) is given. Information models are described that allow to obtain the implementation of an agent’s behavior variant under specified limits and restrictions, the costs of overestimating/underestimating the plan. Agent-oriented modeling and strategic export marketing make it possible to analyze the dynamics of the behavior of socio-economic systems: an industry manufacturer in the international export market, namely: the more efficiently a domestic manufacturer organizes an TOS for a foreign customer, the higher the competitiveness of the product in the international export market. Export marketing offers an additional service for the design of TOS through agent-based modeling, thereby increasing the consumer value of the product (exported product).

 Keywords: agent-based modeling, information model, set theory, information theory in economics, economic informatics, product promotion, export marketing

For citation. Veretekhina S.V. Agent-oriented model of behavior of a technical specialist in an artificially created environment of the technical operation system of a foreign customer. News of the Kabardino-Balkarian Scientific Center of RAS.2024. Vol. 26. No. 5. Pp. 179–194. DOI: 10.35330/1991-6639-2024-26-5-179-194

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Information about the author

Svetlana V. Veretekhina, Candidate of Economic Sciences, Associate Professor, Associate Professor of the Department of Business Informatics of the Financial University under the Government of the Russian Federation;
125167, Russia, Moscow, 49/2 Leningradsky avenue;
veretehinas@mail.ru, ORCID: https://orcid.org/0000-0003-3014-5027, SPIN-code: 7796-3457

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